Who Was When

Who Was When

Free · In Beta

Full visit history for any ServiceM8 client site at a glance.

WhoWasWhen gives you instant visibility into the complete visit history for any client site in ServiceM8. Open it from any job card to see a visual timeline showing upcoming scheduled visits, past visits over the last 12 months, and live on-site activity with real-time duration tracking. Built for field service teams who need to quickly answer: who's been to this site, who's there now, and who's going next? Works on desktop and the ServiceM8 mobile app.

Who Was When opened from a ServiceM8 job card

Opens from Any Job Card

Open any job in ServiceM8, click More in the toolbar, then hover over Add-ons and pick Who Was When. WhoWasWhen opens with the full visit history for that site already loaded.

  • Works from any job on a site
  • No setup required
  • Free for all ServiceM8 users
Who Was When showing a visit timeline

Visual Visit Timeline

See every visit over the last 12 months laid out on a clean timeline. Each entry shows the staff member, time, job number, status, and description — with multiple staff on the same day grouped together.

  • 12 months of visit history at a glance
  • Staff name, time, status, and job description
  • Multiple staff on the same day grouped together
  • Click any job number to copy or open it directly
Who Was When upcoming visits

Live Activity & Upcoming Visits

See who's currently on-site with real-time duration tracking, plus all upcoming scheduled visits. Your team always knows what's happening at a site and what's coming up next.

  • Live on-site indicator with real-time duration
  • Upcoming visits with date, time, and assigned staff
  • Open from any job card — no setup required
  • Clean, fast interface that loads instantly

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